Conflict Resolution for Lieutenants and Sergeants

Training

02/20/2014
 
For More Info:
Email
Contact:
Sandra Perez at (562) 946-7903

TOPICS WILL INCLUDE:

- FUNDAMENTALS OF CONFLICT RESOLUTION
- PRE-COMPLAINT STRATEGIES
- CONFLICT RESOLUTION (MEDIATION) OVERVIEW AND GUIDELINES
- APPROPRIATE AND INAPPROPRIATE USE OF CONFLICT RESOLUTION
- FACILITATORS ROLE IN MEDIATION
- CONFLICT MANAGEMENT STRATEGIES

Go to Class Schedule to enroll and location information.

For further information, please contact us at (800) 659-8985.

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